Saturday, May 23, 2020

Effective Communication Strategies For Patients With...

Engaging patients with chronic conditions typically begins in the primary care setting. The key players in this phase are the primary care provider and the health coach. The role of the primary care team is critical, but limited, in the patient engagement process. The main goal of the primary care team is to support the patient through the use of a tailored wellness plan based on the patient’s needs, values, and preferences. Here are a few effective communication strategies and discussion aids to initiate the patient engagement conversation. Motivational interviewing (MI) is a patient-centered technique that is associated with positive behavioral outcomes. This approach necessitates the building of rapport between you and the patient through non-judgmental discussions, engaging the patient, eliciting change talk, and evoking motivation to make positive behavioral changes. This communication style is different from the previous authoritarian model, where the care team member was responsible for making all the health decisions and the patient simply followed what was advised. The essential elements of MI are evocation (not education), autonomy (not authority), and collaboration (not confrontation). †¢ Evocation emphasizes the patient’s need to verbalize his own motivation and commitment to change. With evocation, the patient should be doing most of the talking. Your role is to focus on listening to the patient’s concerns. †¢ Autonomy means that the patient is in chargeShow MoreRelatedChronic disease managment771 Words   |  4 Pagesï » ¿Chronic Disease Management What is self-management? Self-care management is defined as the behaviour employed by an individual in managing and implementing the treatment regimen within the individuals lifestyle routine and it recognizes an individuals central role in managing chronic diseases (Costantini et al., 2008). 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